I am going on five years of being an instructional coach. During that time, educational technology significantly shifted. Because of the pandemic, teachers adopted new technologies and teaching approaches out of necessity. Many of these teachers might not have ever considered making shifts in their practices but did so to reach students in the room and on Zoom. Also, my district adopted a new learning management system during this time. While this adoption was initially going to be a slow roll-out, COVID changed our plan overnight.
I spent the final day of the semester sitting by a "roaring fire." In the large faculty commons area, I sat all nestled with cheer in hopes that my colleagues' gradebooks and Canvas close-outs would soon smoothly appear. I projected the fire (and wished the office was warmer) and invited colleagues to stop by to finalize whatever they still had to do. Luckily, I was given only a few challenging problems to solve. What I enjoyed most was chatting with colleagues as they walked by, laughing with division leaders as we tried to tie up the semester with a neat bow, and celebrating the fantastic work of my friends.
So how do we get to an ending like the one I had for fall 2022? Build strong relationships.
1. To build relationships, instructional coaches must be available.
We all have full plates. This year, our students' needs and our to-do lists have pulled us in many directions. Instructional coaches must appear available regardless of how long the to-do list is. Whether that be hosting drop-in times, walking through the halls at the right moment, or attending meetings - coaches need to be seen and accessible. Visibility promotes trust and more engagement, which ultimately increases the usefulness of any coach.
2. In addition to availability, communication can build trust.
Good communication is key to building strong relationships. Coaches should be clear and concise in their communication and listen actively to the needs and concerns of teachers. This semester, I have often reflected on when to communicate and what to share.
Teachers need to be ready and receptive to hearing certain messages. For example, around Thanksgiving, teachers want to start thinking about wrapping up the semester. One-pagers about summative assessments and formative reviews are more powerful in November than they are in mid-September.
Bulleted lists, tl;dr statements, and catching one-minute videos are far more palatable than two-page emails, too.
3. Along with short messages carefully timed, effective coaches anticipate problems or challenges before they arrive.
Recognizing that teachers should check their grade syncing from the LMS to are gradebook of record is critical in December. Publishing short reminders and helpful tips two weeks BEFORE the end of the semester made the last day before the break a whole lot calmer and brighter. Sending out information about a vital tech update or instructional strategy, knowing that significant summatives are looming, can encourage teachers to use resources. Leaning into recency bias can help teachers to use tips at the right time!
People want to feel heard and valued. Sometimes the best coaching sessions start with casual conversations about a person's day or even a little venting, which opens the door to what is being shared. When people feel safe sharing their feelings, they are far more likely to want to collaborate and connect professionally.
The biggest lesson I've learned as an instructional coach, which I was reminded of on the final day of the semester, is that a good coach recognizes every person's strength and celebrates her colleagues. Troubleshooting a tech tool, brainstorming a new teaching strategy, and preparing for a new semester are all secondary to our shared connections. Laughter, sharing stories, and reflecting together are far more important and forge relationships that create a robust and collaborative school community.
Sitting around a digital fire with friends is the best way to end the semester.
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