Empathy, Compassion, and a Little Communication

 In such a tumultuous time, compassion and empathy are critical social and emotional skills that can open doors to better understanding, stronger relationships, and deeper connections to course content. Collectively, we have been caught in a storm that stretches farther than we can see right now. When will we be able to return to a greater sense of normal? Will we ever revert to a pre-COVID existence? And what aspects of this new normal should we embrace for the long haul? When attempting to answer these questions, many feel despair rather than hope. Depression, anxiety, and fear are all too familiar emotions that cast doubt and uncertainty on teachers and students alike. 

I have always used the “walk a mile in someone else’s shoes” as a hook for both my first and second units in my senior speech class. This year, I wanted to emphasize the importance of using communication skills to listen and empathize with the people we encounter each day. To feel heard, I wanted my students to realize that we must first stop and listen to process our grief and understand what others are experiencing. This unique ordeal has provided us with opportunities to be quiet and stand still. This semester the silence often experienced on Zoom has been disheartening, but using webtools like Pear Deck, Flipgrid, and Zoom breakout rooms has helped keep students active and engaged. We are finding new ways to make student learning visible by using shared Google Docs or Padlets. 

Time to reflect has made me realize that we need to be intentional with our communication, and as a result, I have worked to emphasize the importance and power in each word we say and the nonverbal messages we share. Over 70% of our communication is nonverbal. It is conveyed through our tone, our movements, and our posture. Whether we are on Zoom, in-person, or a hybrid of the two, we may use these communication elements to engage our students. On a camera, every subtle movement is exaggerated, and our communicative exchanges are on display for many people to see. As such, we need to be intentional with the messages we send, and we need to teach our students to utilize these new platforms to amplify their voices. 

To achieve these more intentional communication goals with my students, I adapted my first two units to work in this remote setting, and I began to reflect on and shift my learning targets, too. How do we promote authentic communication in the times of Corona? How do we teach students to use our listening skills and empathy to navigate a still uncertain future? 

Challenge students to first engage in self-disclosure.

For a long time, my introduction speech has been called “Walk a Mile in My Shoes.” This speech asks students to use a pair of shoes and their favorite quote to identify where they have been, where they are, and where they hope to go. An introduction speech marked with important events, people, and activities - this speech is used to introduce students to each other but, more importantly, to remind students to stop and see the world from some else’s perspective. Students are encouraged to avoid listing facts and use their time to tell stories that reflect their passions, their character, and their values. This year, students held on to each other's stories, especially as they reflected on what they have missed the most during the past several months of quarantine. What I loved about this experience is that not only did students learn about their classmates, but they also learned more about themselves as they have all faced struggles and obstacles during this quarantine.   

Reflect on the messages we don’t intend to send.

With any communicative exchange lies messages we do not intend to send - the nonverbal gestures, posture, body language, and tone. Being on camera all day, every day has forced us to look at ourselves. We notice how we sit, how we react, and how we sound. Leveraging technology to challenge students to reflect on their nonverbal messages can lead to powerful learning experiences. When we don’t see ourselves, we are completely unaware of the messages we send and how we are perceived. Now with Zoom, I can literally roll back the tape and challenge students to assess what they are saying when they are not talking. To understand the importance of body language, students participated in two online discussions that asked them to reflect on “The Importance of Listening” and the power of body language. To further understand the importance of body language, students participated in two online discussions that asked them to reflect on Amy Cuddy’s TED Talk, “Your Body Language May Shape Who You Are.” Highlighting the importance of listening and nonverbal messages allowed students to reflect on how they use both skills every day, and its impact on the communication exchanges they have daily, both on-screen and off.

Have students reflect on the stories of others. 

To empathize or feel with others, we must first walk in their shoes. Textual analysis, reading literature, and sharing stories are all ways to practice this critical walk into others' perspectives. By reading and analyzing diverse stories, students begin to recognize the struggles and obstacles that people face. From health issues, LGBTQ topics, to race - these are stories that some students have not encountered because they have only lived in one neighborhood or have not experienced as much life as an adult. No matter where students understand voices that are not the same as their own, they can always learn, explore, and experience. During my second unit, I have students select a short story, poem, dramatic monologue, or speech that speaks to them. These scripts are saved and archived with representation from all walks of life. After students select a piece, complete an empathy journal to reflect on how the story's meaning has changed their insights or understanding of the world.

Ask students to amplify powerful stories.

Once students have consumed and analyzed stories, they need to be taught to amplify those voices. Students are assigned oral interp speeches every year in class, but this year, their performances were unparalleled by any previous year. Whether it be because we were on Zoom or because we had spent so much time intentionally thinking empathy, their performances significantly impacted them and me. Without fail, every reflection touched on how they learned more about the world and how to empathize through this exercise than they ever imagined they would. When we truly step inside the experiences of others, we can more fully embrace and support others. 

Ask students to provide feedback. 

Students learn from doing, but they also learn from listening. Students complete a peer review exercise for each speech that they write using Flipgrid. Through these experiences, they learn to critique others while also providing support and finding strengths. Their words are powerful, and the critical thinking process conducted during peer reviews deepens their ability to empathize and view the world from unique lenses.

While Zoom silence can be deafening, we should not underestimate or minimize the potential for listening. As the Greek philosopher, Epictetus, stated in 60 A.D., “We have two ears and one mouth so that we can listen twice as much as we speak.” May we take to heart his words, lead with compassion, and find new ways to empathize with the people and stories we encounter along the way.  

Using Video to Connect, Deliver Content, and Celebrate Students

Since the first YouTube video was uploaded in April 2005, more than 1 billion people have accessed the platform to tune into videos ranging from cats being funny or vloggers sharing tips. According to Kevin Alloca, the head trends manager at YouTube, platforms like YouTube have given rise to powerful exchanges of information that have shaped our culture and created unexpected communities. 

As we embrace this quarantined existence, truly an unexpected new normal, we must also embrace innovative and creative ways to engage our students. By leveraging platforms like YouTube and utilizing video creation, we can find ways to reach some students who may be in front of us and many of who may be at home at the same time. We cannot be in two places simultaneously, but we can use video creation to expand our reach exponentially. Now the question is - how do we effectively use video creation in our classroom? What are the best practices with creating educational videos for students?

Keep it short. 

No matter the discipline or the subject matter, videos need to be short. Six minutes seems to be the magic time that allows teachers to provide detailed and clear instruction while keep students engaged and connected to the video. Remeber, students learn best when they are actively engaged in practicing and applying information. If they are watching a video, which can be an excellent educational tool, they may become passive or lose interest quickly. Sitting still is challenging, and sitting for eight hours a day - a near impossible and arduous task. Give students a little information and then challenge them to apply that information. Whether it be completing a problem set in math, conducting an experiment, writing a response to a prompt, or even constructing a braindump (merely writing down everything essential that they remember from the video) on a Padlet - students should be active. Any of these ideas allows students to digest, process, and apply what they have learned. 

Chunk information. 

If more than just a few minutes of direct instruction is necessary for students to achieve a specific learning target or goal, then chunk the information into smaller, more concise videos. Instead of making one long video, break down the lesson into single concepts. Have students applying the information after each video to help ensure that they comprehend and retain each part of the process. For example, if I am teaching students how to write a literary analysis paper, I would have a video just on claim statements. Then I would create an intro paragraph lesson, quote integration lesson, and a concluding paragraph lesson. A few days later, I might post a lesson on revisions and grammar. Chunking information allows me to go in-depth about specific concepts and also allows me to challenge students to participate in the process along the way. 

Having students complete an asynchronous Pear Deck can allow students to watch short videos to acquire news skills, apply those skills, and then reflect on what they have learned. For the literary analysis paper described above, I would embed and app smash the YouTube videos into Pear Deck so that students can watch, apply, and reflect each step of the way. If I turn on student-paced mode, students can move at their own pace and seek feedback from me along the way. Chunk allows for more opportunities to provide feedback to students. We do not have to teach students skills live at the exact same time to provide them with effective direct instruction. 

Find ways to keep them engaged by letting your personality shine. 

As you start developing more instructional videos, don't forget to bring the fun. Find a way to let your personality shine. If you love inspirational quotes like I do, include a quote or find a fun fact of the day. Get personal with students, share a story about your life, or talk about what is happening around you. I wish I could tell my first-year teacher self that it is okay to have fun. It is okay to laugh, joke, or be vulnerable. In countless ways, we all feel like first-year teachers. Remember, those emotions and social practices can be conveyed in instructional videos. Start by thinking about the ways that you open and end class. If you have a favorite phrase or practice that you do as students walk in and out of your room, use it! Say it, shout it, do a goofy little dance - whatever it takes. Spreading a thin layer of cheese throughout those instructional videos makes learning more memorable, more engaging, and, most importantly, more enjoyable. It is okay to bring joy! 

Use Gifs for Tutorials.

Since we cannot be in the same room, I have found myself creating 10 to 15 personalized videos a day for teachers, students, and parents. Typically, I am crafting two to three general instructional videos each day. To save teachers and students time, I have cut back on the number of videos I am sending. If the video can be condensed into a 15 seconds gif, I will make the video a gif instead of a full video. Unless the process we are reviewing necessitates a detailed explanation, a quick gif playing on repeat can help students understand where to click and access resources. Often, adults and children alike are unsuccessful at completing a learning task because they simply do not know how to navigate an educational platform. Once they know where to go, they can access the material they need. WeVideo and Screencastify can create gif files. I love how on WeVideo, you can layer in special effects, add arrows, or personalize the gif for even further clarity. 

Gifs can be used for fun. 

As we try to adapt and meet our students' needs this fall, it is easy to lose sight of having fun. We are in survival mode - often teaching students on new platforms and in unconventional models of learning. Tired eyes and lack of sleep can cause us to lose sight of what we love as teachers - the relationships we have with our students. We can use video (gifs especially) to tell a joke, express how we are feeling, and celebrate our students. Creativity can spark ideas and motivate students to reconnect with the class. If they are feeling lost on a screen, a gif might be the answer to drawing them back in or encouraging them to share an idea, too. Don't underestimate the power a short gif can have on enhancing and lightening the mood in a virtual or hybrid classroom. We all need to smile a little more lately; gifs can help. 

Remember, students can be engaged in various ways. While we cannot see everything on a screen simultaneously or be in every breakout room, we can leverage the power of video to multiple ourselves, provide differentiated instruction, and make students smile. Videos make great instructional tools that allow students to acquire new skills, understand significant ideas, and even empathize within the classroom community. Not every video has to be award-winning, but every video has the potential to create a powerful spark in the minds and hearts of our students. Don't worry about perfecting your hair or speaking a flawless message into the mic. Show your personality, amplify your content, and celebrate your students with video today. 

Fostering the Four Cs of 21st Century Learning During Pandemic Learning

This summer, educators were asked to prepare for many scenarios and possibilities, and because of the state of the world, we knew we'd have to be ready for anything. I found myself on more Zoom calls than I could count, creating professional development that met teachers' needs across disciplines and technology skill levels. To make working conditions and family life more effective, we converted our basement into a bedroom and my son's room into my new office. This office quickly became my daughters' favorite place to play as they came in to borrow the good pens and notebooks. Preparing my almost kindergartener for online learning was a priority this summer, knowing that her school would decide to start the year with e-learning or that we would elect for her to learn remotely. She often joined me while I worked, coloring at my side or, even better, creating and editing videos with me. 

While connectivity obstacles and technology limitations have created occasional challenges, we are collectively learning so much. No, experiencing a global pandemic is not how any of us want to live life. Still, I genuinely believe that we will have learned so much about technology, education, and empathy by the time we reach the other side. 21st-century skills often shared on slides at the beginning of the year during a professional development meeting are being thrust into practice this year. While we might sometimes fall a little sort (or have to shut down the computer and restart Zoom during the middle of a lesson - it happened to me on Friday), being able to apply the 4C's with our students will set them up for success far beyond our virtual walls. 

Communication

Communication during a pandemic is not easy. In years past, I have struggled to get my students to check email. Especially as seniors in high school, they often receive too many notifications, and instead of deleting or filtering the spam, students ignore it all. Important messages go unread. This year, I have tried to leverage our new learning management system to teach them to message through the platform and check for announcements. This year, my district is using Canvas, and what is nice about this platform is that students can set the frequency of their notifications to once a day, instead of every time a teacher updates the course. Empowering students to organize their Gmail inboxes and explaining the importance of creating a less daunting email inbox reminds them that communication is key. They cannot overlook messages, but they can control the workflow within their own challenges of communication. 

In addition to Gmail, students also need to be empowered to seek support. They have to speak up; they have to unmute. While talking on a digital platform like Zoom or Meet can feel intimidating, now they are aware of when they are silenced, and more importantly, they are being tasked and empowered to take a stand and speak up. We can create spaces and opportunities for all students to turn on their mics. Whether it is in a whole group conversation, smaller breakout spaces, or even one-on-one, we have to be intentional with inviting all students to speak up and create opportunities to do so. 

Talking about intentional communication with our students teaches them how valuable their voices are and how they can (and should) always make a choice to speak up! For my students who are more apprehensive about speaking up, I need to provide assignments that use videos (such as a private Flipgrid assignment or a WeVideo screencast) to feel open to sharing their thoughts on a  lesson or life in general. Again, we have to remember to create safe spaces for them to speak up! 

Collaboration

Students are working from home most of the time now, and as a result, it is easy to feel disconnected. As the weather turns colder, it will become harder to see people and socialize safely. While this winter may be challenging, we can still provide opportunities for students to be collaborative synchronously and asynchronously. 

Using breakout rooms is a must! Students will share in smaller groups, and giving them reasons to talk even about silly icebreaker questions opens the door for more meaningful discussion and collaboration for the period and for the rest of the semester. Google Suites, Padlet, Pear Deck, and other tools that allow for real-time responses and communication can also make the classroom community more interactive and provide students with opportunities to share their voices and see/hear their classmates' ideas as well. Using these documents to create collaborative spaces encourages them to use their voices, relate to others, and know that they are not alone in their learning and that they are a part of a community that cares. 

Discussion threads, collaborative Google Slides projects, creative video creation are all ways to promote the interactive learning process. While not every group project may find success online, remember that group projects can be a challenge in-person, too. If we scaffold group assignments and activities, we can forge more meaningful connections among students and will see more successful results. Collaboration should happen during every synchronous class meeting in a small way so that students are prepared for more extensive and more collaborative summative assignments later in the semester. 

Critical Thinking

A common frustration and challenge that some disciplines have faced come with assessments. When students are not in the classroom, they can use Google or their phones to find answers to quizzes and assessments. Multiple-choice assessments, which are used in elementary school to AP classes, are not the most effective way to assess students in a digital learning environment. To test mastery, we want to know that our students see the content and skills that will lead to success later in the course and beyond our time with them. As such, I have encouraged teachers to start to shift how they assess students. Instead of merely using a multiple choice quiz, teachers have begun asking students to answer a prompt on Flipgrid or record a video of them answering a math problem. Students are writing more and clicking less. 

That is not to say that multiple-choice assessments no longer have a place in learning, but rather, we need to find ways for students to apply their critical thinking skills to demonstrate mastery. I love a quick multiple-choice quiz after completing a reading assignment to ensure that students understood the passage's gist! The out of classroom assessment challenge has given me time to pause and reflect. While we shift and redesign our curriculum, the multiple-choice challenge has given us time to reflect on our assessments and their role in student learning. We need to find opportunities to challenge our students to think critically and apply their knowledge. In an online environment, they are in the driver's seat of their learning. We have to give them the keys and the avenues to drive on to stretch their comprehension and understanding. 

Creativity

The final C being challenged during pandemic learning is creativity, which every educator has to exhibit. The traditional learning modalities are not available to us, but the time doesn't stop as a result. We are in a new normal, and while elements of the old routine will come back, perhaps some working environments and technology will be adopted permanently. We are teaching students to communicate, collaborate, and critically think in a digital environment, and to do that; we must foster their creativity. Education cannot be passive; students cannot merely consume facts and dates. They have to be writing the narrative themselves. To amplify their voices, they need to be sharing, speaking, writing, and connecting with others. Preparing them for a post-pandemic economy may necessitate an increased understanding of digital communication and creation skills. Editing videos, writing, and engaging people through various digital platforms will be their reality beyond our walls. Why not find ways to have them teach us a thing or two about how innovative, inventive, and creative they can be? 

Remember, our students, like our own children, are always watching and learning from us. How we tackle the 4C's during pandemic learning is how students will perceive these 21st-century skills and their relevance to students' lives. As my daughters colored, they learned that it is more than okay to fail with technology because while it may not always work as we want it to, we can use 21st-century skills to foster strong relationships and forge new pathways to learning today and well beyond the pandemic. 

Be Present: Creating a Digital Presence in an Online or Hybrid Classroom

Be present in the moment. If the pandemic and stay-at-home orders have taught us all one lesson, being present has to be it. My family remains on high alert to protect my son, who was born with Cystic Fibrosis. As a result, we will be one of the last families to return to normal. While to some people, our choices may seem overly cautious - I remind people that my son was hospitalized because of a stomach bug and put on antibiotics because of a cold. The few times he has been sick in his life have necessitated immediate medical attention. To avoid an unscheduled trek to Lutheran General Hospital, being six feet apart and avoiding large crowds have become standard practice during the flu season. This season of illness, which started in February of last year, has just been a little longer than most. 

Despite our necessary and logical reasons for being cautious, we have not been antisocial. Team Sukow spent this summer baking cookies and leaving gifts for friends and family we love. My family found ways to express our love and gratitude for the people in our lives who understand why we have stayed away and supported us through some tough decisions. Globally, we are all still enduring the effects of this pandemic, and while our experiences have similarities, we are facing unique battles. 

As the calendar has turned to September and school is back in session, I am reminded that being present in the moment remains as essential as ever. While school may not look like what we considered normal for several months to come, what our students need from us the most is for us to be present. They need our attention, our guidance, and our love - especially while they, too, are attempting to navigate a world of uncertainties and no guarantees. 

We are tasked with the challenge of creating digital spaces for our students to navigate and establish a sense of normalcy in them. While some teachers have taken to the technology more naturally than others, we can all work to create a digital presence that gives our students the social and emotional support they need to achieve academic success during this season. Establishing a strong and welcoming online presence brings consistency, comfort, and increases accessibility for our students. 

Keep the organization as clear as possible. 

The best place to start when establishing an online presence is to consider the organization. When students are remote, it is easy for them to become lost or feel uncertain about accessing school through digital means. We cannot stand over their shoulder to guide them, and their classmates are not a desk away to subtly show them where to click during a class activity. As such, consider creating a single and clear pathway to get to the course learning. Rechunking and redesigning material may be necessary to support students who may be afraid to ask for support during in-person learning and now have the added barrier of the mute button on Zoom. 

To help students even further, breaking material down by week and by date can add clarity and direction for any student. Using announcements, calendars, and frequent communication to support students can also provide additional support and make the course easier to navigate. Once navigation and layout have been established, keep that consistent organization to create routines. 

Be yourself. 

Once the organizational design has been created, we cannot forget to find ways to interject ourselves into the course. Practicing self-disclosure allows us to foster relationships. Those relationships lead to more substantial participation and student engagement. Whether it be as subtle as creating a color scheme for buttons and tiles on a learning management system homepage or including a personalized video message, interjecting personal quips, sayings, and ideas encourages students to keep coming back to class. It invites them to begin to share more about themselves in the process, too. Find a way to communicate who you are to your students, whether it be through jokes shared during synchronous sessions or Bitmojis dancing in banners. Be yourself. 

Learn together.

When we attended college teacher preparation courses a decade ago or even as many as three decades ago, we were not taught to build online platforms. We were trained in love and logic, classroom management strategies, and in-person questioning styles. Currently, we are all navigating a relatively new frontier. While there have been online schools and programs for the last decade, these programs are not the norm for K-12 education. 

If a teacher is not traditionally a tech wizard, it is okay. Try to find small ways to learn with the students. Do not be afraid to fail. As teachers, I know we want to be perfectly put together and have everything figured out before class begins. But as Jessica Lahey states in her book, The Gift of Failure: How the Best Parents Learn to Let Go So Their Children Can Succeed, "Perfection is not what holds [a classroom] family together. Bond forged through shared struggle is what endures over the long haul." We know that students learn from their mistakes; we can learn this way, too. Our mistakes can teach us far more than being perfectly put together every moment ever could. 

Use Video

No matter how one has approached the last six months of the year, human interaction and contact has been limited. We are all craving connection. The best way to create a sense of connection is to capture yourself on film. Use programs like Screencastify, WeVideo, or even recordings on your phone to talk to your students. Modeling digital communication will only invite them into the online classroom more and encourage them to reciprocate. During quarantine in the spring, I stopped worrying about looking perfect and wearing makeup in every video. I was at my house, and I was wearing running clothes and spirit wear most of the time. Being myself and showing how I was balancing motherhood, teaching, and a pandemic was just another way to self-disclose and be vulnerable with my students. Sharing my voice allowed them to be vulnerable with me, too. 

Have them respond back. 

Whether it be through Google Forms surveys, personal reflection, or private Flipgrid videos, students need to use their voice, and students need to feel heard. Challenge students to respond back and find ways to allow them to share what is working in the course and what can be improved upon. Collecting student feedback and providing opportunities for them to communicate with you how they are doing creates a sense of trust and can allow teachers to enhance the online learning environment. Again, when students feel connected to the classroom and have a rapport with their teachers, they are far more likely to engage, and they will feel so much more comfortable seeking help. Students need an outlet; even though they would not have admitted it in the fall of 2019, school is a safe place where they want to be. 

While this school year's future will remain uncertain, we know that we can still be present for our students. We are all fighting different battles and facing healthy and normal fears for our health, safety, and future. Remember that being present for our students in the here and now provides a great sense of normalcy for them. We can still be their safe space; we need to adjust, adapt, and embrace our vulnerabilities.